Portugal Car Rental FAQs
At Miles Car Rental we answer the most common questions about car rental in Portugal, a city well known for its technology, history, music festivals and much more. Read this information in detail and get all the answers you need!
Deposit guarantee: A deposit will be required as a guarantee at the time of pick up. The corresponding amount will be determined by the rental company and will be retained on the credit card registered at the counter.
Driver’s license: You must provide a valid driver’s license (Latin Alphabet) issued in your country of residence. If your driver’s license is not in Latin Alphabet, you will be required to provide an international driver’s license along with your driver’s license. An international driver’s license may be mandatory in some areas of the USA. Please verify this information with the corresponding entity before travelling.
Credit card: The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.
Minimum age: The main driver must be at least 25 years old.
Roundtrip airline and/or cruise tickets.
Valid Passport.
You may pay for your reservation through our website with any of the following options:
- Credit card (Visa, MasterCard, Diners, American Express, y/o Discover).
- Debit card with a Visa or MasterCard logo.
- PayPal
- Apple Pay
- Google Pay
Please note that you may pay for your reservation with Miles Car Rental using a friend’s, relative’s, or company credit card.
Important: Remember that as a requirement, the reservation holder must present a credit card under his/her name at the time of rental. The credit card holder's name must be printed on the card.
You may cancel your reservation using the following link: Cancel my Reservation
To modify your reservation for free, please contact our Customer Service Department.
A cancellation fee of 20% over the prepaid value will apply. Some rental companies manage different cancellation policies such as:
Sixt:
- If you cancel your booking with an anticipation of more than 48 hours prior to the pick-up time registered on your reservation, a penalty of 20% will be applied over the prepaid value.
- A penalty of USD 100.00 will be applied over the prepaid value if the booking is cancelled or modified within 48 hours or less prior to the pick-up time registered on the reservation. If the prepaid value is less than USD 100.00, a refund will not be granted.
- If the booking is not used or if the rental requirements are not met at the counter, a penalty of 100% over the prepaid value will be applied.
Alamo, National and Enterprise: A penalty of 100% will be applied over the prepaid value in case the reservation is not used or, in case the rental requirements are not met at the counter.
You will be able to verify the corresponding cancellation policy on our website before finalizing your reservation.
We have over 12,000 locations throughout the country, some of which are located at airports as well as at other locations throughout the city. For additional information, please visit our location section by clicking on the following link: Locations.
The deposit amount may vary depending on the season, itinerary, and car category. This amount will be confirmed by the rental company at the time of pick up. The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee.
The deposit on the credit card will be released upon the return of the car. However, the funds may take up to 15 business days before they can be reflected on the account.
Rent a Car in Portugal
At Miles Car Rental, you will find the most competitive rates on the market, as we offer you a 30% discount when renting with any of our partner agencies. Once you see our rates, you will not hesitate to rent a car to travel at your own pace in Portugal, allowing you to visit places that would be difficult to reach by public transportation.
When renting through Miles Car Rental, you will have the right vehicle, since our partner car rental agencies in Portugal are known for providing excellent service. In addition, they offer a wide fleet of vehicles that adapt to your needs, such as SUVs and minivans where you can travel with your family or group of friends, economy cars that help you save on your trip, and other categories. No matter which car you choose, you will receive travel insurance for Latin American tourists, completely free and provided by April Travel Assist, which covers you and your passengers in case of an accident, lost luggage, flight delays, or cancellations. If you would like to learn more about this insurance and resolve other questions, visit our “Frequently Asked Questions” section.
If you need to rent a car, you can trust that we will provide quality service and the best prices on the market, along with attentive support from our advisors; we have a team that speaks your language and is trained to handle all your requests. See for yourself! Our customers have rated Miles Car Rental with the highest score on the Trustpilot portal and on our social media.
Be part of this experience: simply define your travel itinerary, browse through the search filter, choose the car that best fits your needs, and make your payment using your Visa, MasterCard, American Express, Diners Club, or Discover credit card. Booking through Miles Car Rental is very easy and fast, and you will not have to leave the comfort of your home or step away from work.
You will not regret choosing us as your car rental website in Portugal because we are one of the favorites. We offer the most competitive rates on the market and we partner with the best rental companies, such as Alamo, Budget, Hertz, Avis, and many other reasons. What are you waiting for?"
